Support

Need help? Write to contato@pixelboom.studio.

Cancel or change your subscription

PostMyPace Pro is billed by Apple on iPhone and by Google Play on Android. On iPhone, open Settings → your name → Subscriptions → PostMyPace. On Android, open the Google Play app → Payments & subscriptions → Subscriptions → PostMyPace. In the app, you can also go to Profile → PostMyPace Pro. Cancelling stops the next renewal; you keep Pro until the end of the period you paid for.

Restore a purchase

Signed in with the same Apple Account on a new iPhone, or the same Google account on a new Android phone? Open any Paid template, tap Share or Save, then tap Restore purchases on the subscription screen. Pro bought on iPhone does not unlock the Android app, and Pro bought on Android does not unlock the iPhone app.

Refunds

Refunds are handled by Apple or Google. On iPhone, request one at reportaproblem.apple.com. On Android, see Google Play's refund policies.

Redeem a code

Got an offer code? In the app, go to Profile → Redeem a code, or tap Redeem a code on the subscription screen.

Reposts

To stop a repost, or ask us to take down one that is already published on @postmypace, go to Profile → My reposts. You can also email us.

Your numbers weren't read from the screenshot

Use a clear screenshot where distance, time and pace are visible, or type the numbers directly. Every field can be edited before you continue.

Delete your account

Go to Profile → Delete account. This removes your profile, profile photo and story history. You can also ask us by email; see our account deletion page.